Customer Service

Notice of right to opt-out of sharing

Amazon Jobs uses cookies and similar tools such as pixels (collectively, “cookies”) for advertising purposes. The cookies are used to collect and share information about you with third-parties and serve you with relevant advertisements and job recommendations based on your interactions with Amazon Jobs and third-party sites. California residents may exercise their right to opt-out of the sharing of information for advertising purposes. You can also manage your cookie preferences through the Cookie Preference Center.

For more information about how we use cookies and information of how we collect cookies, please visit our Candidate Cookie Notice, Candidate Privacy Notice, and California supplement notice.

Customer Service

Our customer service team is the engine that drives Amazon’s mission to be Earth’s most customer-centric company.

Raising the bar on customer experience

Our world-class customer relationship management systems and self-service solutions are used by millions of customers each day on our websites, apps, and through our digital products, such as Kindle, Echo, and Alexa.

Customer service roles encompass a wide range of skills, from technology and product development to customer support via phone, email, or chat. Our customer service team interacts with customers in 16 languages from more than 130 locations around the globe, as well as remotely from home.

Discover job opportunities in our featured locations

Find jobs in Customer Service